1 hour ticket response
Our team of techs is focused on offering rapid answers to each of your inquiries. We will examine your helpdesk ticket the instant it has been delivered and will respond back to you with a solution within less than sixty minutes after the support ticket submission. In reality, our average tech support ticket response time is 20 minutes.
A Premium Help Desk Support Service
We have a team of web hosting support technicians who are ready to answer all your queries every time you need help. The majority of our client care staff representatives have lots of years of experience in the Linux cloud web hosting packages industry, which suggests that you can constantly count on rapid and detailed answers to your requests.
A User–Friendly Help Section
Built into the Online Control Panel is an easy–to–browse Help section, which offers you different sources of information. You can search through a constantly updated knowledge base featuring web hosting account management articles and website management articles, watch the educational video tutorials or have a look at the F.A.Q. archive.