You will find plenty of cloud web hosting suppliers out there, however the majority of them are resellers who have restricted resources, particularly in terms of support. A way to distinguish them is the option to get in touch with the company over the phone. The level of support that you can receive via this way of communication may vary based on the provider - some offer professional telephone support, many others offer basic and customer support only as some matters are more time-consuming and it's more convenient to be resolved via a trouble ticket, especially if the issue needs to be escalated. Nonetheless, it is good to find that you can get in touch with your hosting provider as there are lots of small-scale issues that can be managed without difficulty and timely through a call, not mentioning that you can get additional info regarding the services even before you become a customer.
Phone Support in Cloud Web Hosting
All our cloud web hosting packages feature telephone support 14 hours per day even on public holidays, which means that if you don't have an account yet, you can call us and learn more about our solutions or if we will meet the system requirements for your sites. For your convenience, we have local phone lines in the U.S.A., Great Britain and Australia, so you'll be able to contact the number that is nearer to you. In case you're an existing customer, we will assist you timely with any general and billing matters and with a number of technical matters in order to save you time and efforts - we are aware of the fact that often it's much easier consult with a live person to get things done right away. Of course, some issues cannot be taken care of over the phone, so if this is the case you're able to employ our ticketing system.