One-Hour Response Guarantee in Cloud Web Hosting
Our guaranteed maximum reply time for any ticket that you submit or any email that you send is just 1 hour, even in case you contact us on weekends and public holidays. Regardless of the nature of your issue or question, we’ll lend a helping hand instantaneously and will provide you with the needed info to sort out any problem with your sites. The actual reaction time commonly does not surpass fifteen-twenty minutes, so you can forget about waiting for hours and hours on end to get a problem solved or what’s even worse – waiting around a whole day only to obtain a reply that more info is required whilst nothing’s solved. We will give you assistance without any delay simply because we understand exactly how expensive time can be in the dynamic online sphere. The sixty-minute reply time guarantee applies to any billing or technical enquiry that you may have connected with our Linux cloud web hosting packages.