If your website hosting provider offers live chat support, you'll be able to speak with an agent live and learn useful info or get an issue resolved timely. The advantage of using chat rather than calling to talk to a live person is that you need just a computer with Internet access, therefore you will not pay any charges when you're in a different state or country. In addition, it'll be a lot easier to copy and paste info like domains, usernames or error messages i.e. details that are sometimes difficult to provide to the other side on the telephone. The live chat is also a faster option to contact the web hosting provider's support crew compared to using a ticketing system. What's more, if some trouble requires more time to be resolved, you'll be able to do something else entirely while you wait for assistance on the live chat, so that you will not waste time - something that is not possible if you are on the phone.

Live Chat Support in Web Hosting

As we consider the fact that a number of problems are easily resolved if you speak to a live person, we offer a live chat service for all of our potential and existing clients. The chat is online every day and our customer care agents can assist you with a wide range of questions and troubles. If you are not our client yet, you can find out more about our web hosting plans and the hosting environment in general so as to make sure that your web sites will run efficiently on our servers. In case you already have an account and you've got some questions or you encounter any troubles with any of our services, you can get in touch with us through our live chat and we will provide the required info or assist you to troubleshoot the issue. You will have to open a trouble ticket for certain problems that require longer time or the help of a system administrator, but for a variety of common issues you'll receive help right away.

    • Our ID: 175441