Q: Why do I need to move my web site? What does web site migration entail?
A: The website migration service that we are offering is free of cost (to a certain extent). We will transfer your site(s) to our first–class cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can lead to lost data and unnecessary downtime. This is the reason why we’ll accomplish all that for you for free!We have experienced administrators whose main task is to make sure that your web site functions precisely as it did on your old web hosting platform. The administrators are well–versed in migrating custom–built websites, as well as websites that are based upon popular apps such as WordPress and Joomla™.
Q: How long will it take for my site to be migrated to your platform?
A: We try to perform all web site migrations as fast as possible. Nonetheless, we don’t have a fixed time frame for website migrations. There are several variables that you need to consider – the actual size of your web site and the workload of our website migration team, etc. We constantly strive to implement each migration in less than 48 hours. With smaller websites, our team typically manages to finish in less than 24 hours.
Q: What details will I need to provide to your Website Migration Department?
A: Yep. We will need the name of the website that you want us to migrate. We’ll also need a means to log in to your current web hosting account so that we can get the content pertaining to your site.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: What about downtime? Will my website be unavailable?
A: Your web site will work just like it did before with your old hosting provider. Once we have completed the migration, your site will be configured to work on our hosting platform and we’ll ask you to preview it. If it is functioning properly, all you will need to do is edit the name server resource records pertaining to your domain. Your web site will be transferred over to us without any downtime whatsoever.
Q: Will my current web hosting provider need to provide any information/assistance?
A: Nope. Apart from your login credentials for the Control Panel, we won’t need anything. We’ll never contact your hosting provider. They will not know anything about the migration either.
Q: Which web hosting platforms do you support?
A: Yeah. We support all conventional Linux–based web hosting platforms. We don’t support Windows–powered hosting platforms, as we don’t provide Windows hosting services ourselves.Furthermore, we do not support proprietary site building and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.